ABN: 18 112 465 095
Q: What's the best way to clean the surface of my hood?
A: Stainless steel hoods should be washed regularly with a clean cloth, warm water and mild soap or dish detergent. Clean in the direction of the polish lines. Rinse well with clear water and wipe dry immediately. You may wish to apply light oil used for furniture polishing to emphasize its bright finish.
Wiping regularly with mild soap/detergent and warm water should protect painted hood surfaces. Be cautious about using "New and Improved" cleaning agents, especially with harsh abrasives and more toxic chemicals. Your hood is installed over hot cooking equipment. Most chemicals found in cleaning agents react with heat to loosen the paint.
Q: How often should I clean my filters?
A: The aluminium mesh grease filters should be washed in your dishwasher every month. Wash more regularly if your cooking style generates more grease like frying foods or wok cooking. The more fat you use, the more you need to clean the filter. You cannot clean the non-duct carbon filters; they must be replaced every three months. Baffle filters, used in professional style range hoods products, are designed to operate longer in high grease conditions without loss of performance. Generally, these need to be cleaned with soap and water whenever the surfaces become unsightly.
Q: How often should the non-ducted range hood filters be replaced?
A: It depends on the frequency and type of cooking that is performed. Typically every three months is recommended for replacing the charcoal filters. Some charcoal filters are designed with an indicator mechanism that will change colour as a signal to replace the filter. Check each model for this availability as some models do not include this device.
Q: Which is better, ducted or non-ducted?
A: Range hoods should be ducted to the outside of the home as per the current Australian standards (AS/NZ4386.2 1996). While non-ducted filters trap some grease and odours from regular cooking, the humidity, smoke and heat will all be re-circulated back into the home approximately 4 - 5 litres of kitchen byproduct per year. If the non-ducted filters are not regularly replaced eventually the grease and odour catching effect will no longer protect your home from impurities. Simply put, you are saving yourself the needless hassle with a ducted system rather than one without.
High BTU gas cooking equipment should always be ducted to the outside of the home. If this is impossible, high-performance convertible hoods and filters are available in some models.
Q: What type of duct is best for venting a range hood?
A: Range hoods can be vented using a fire-rated semi-rigid metal duct. Given a choice between the semi-rigid metal duct and smooth metal ducting, go with the smooth (this may not always be possible). The ridges found in flexible metal ducts may create turbulence and may diminish airflow.
Q: What do the CFM (Cubic Feet Per Minute) and DB (Decibel) ratings mean?
A: CFM stands for Cubic Feet Per Minute airflow and DB stands for decibels. The higher the number, the greater the amount of air that is exhausted using the Range Hood. Think of it as how much faster the air would be expelled externally...the higher the CFM, the faster the air is removed.....but usually this means the higher the DB.
A DB is an internationally recognized unit of sound. DB is a linear measure like inches. Doubling the DB value is equivalent to doubling the loudness. To get a sense of what one decibel represents, one DB is equivalent to the sound of a quiet refrigerator in a quiet kitchen. Typically, the DB level is measured at maximum CFM; however, some newer products are also being tested at normal CFM settings to provide consumers with typical sound level information.
Q: How are range hoods ducted?
A: There are several ducting methods, depending on the model. Most are ducted from the top and have round duct vents through the top of the range hood. Some range hoods are single-use ducted and some are convertible, meaning that the range hood is designed to be installed using more than one duct method or direction.
Q: How far can I run my ductwork to exhaust my hood?
A: For maximum performance keep the duct straight and short. Use the shortest route with the fewest turns possible. 45° turns are better than 90° turns. Be sure to use an external roof or wall cap. If in doubt, consult a qualified designer/installer knowledgeable in ventilation.
Q: Can I exhaust my hood into my attic instead of out the roof or wall?
A: No. You should never exhaust air into spaces within walls, ceilings, attics, crawl spaces or garages. The grease collected in the space can present a huge fire danger. This is especially important to why we urge you to have a professional installer do this type of installation (your house insurance can be voided if not ducted into the outside atmosphere).
Q: Can I install an external vent fan or in-line fan to boost the performance of my hood ventilation equipment?
A: Many companies now, do have external motor units and in-line units to help reduce decibel ratings. Do not install an aftermarket in-line fan or external fan to boost a hood that has its own power unit. In general, attempting that type of "boost" will not be effective. Also, most cooking ventilation products are designed with fan switches matched to the original motor amp ratings and would not support the increased amp draw from additional motor installations. This type of tampering voids the original manufacturer's warranty. If you want a remote/extended fan, there are hood products made for that type of installation.
Q: How high should I mount my hood above my stove?
A: Most common installations require a range of 700mm - 800mm between the bottom of the hood and the top of the cooktop. This will provide the best capture area for cooking impurities.
Q: Is a cabinet above the hood required to mount the product?
A: Some hood models are designed for mounting to the wall and do not require a cabinet for mounting. Hoods designed for under cabinet applications will require a cabinet.
Q: My ceiling height is much taller than most kitchens and I want my stove on an island. What do I do about ventilation?
A: Custom chimney extensions are available for Island hoods for up to 3.05metre ceilings.
Q: May I remove the hood controls and mount them remote from the hood?
A: Altering the product voids manufacturer's warranty. Check for models that already offer remote switch options.
Q: If I have a custom hood built for my kitchen, can you provide protective liner for their hood inserts?
A: No. You would need to find a metal fabricator in your area to design a liner for your hood, especially if local building codes require one.
Q: Does a cord come with a hood?
A: All range hoods come with a power lead that can be connected to a GPO (General Power Outlet).
Q: Can I use a downdraft with a slide-in stove?
A: Yes, you can, but you will have to discuss it with your architect or kitchen designer.
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